02/22/2023
2:22PM

STATIC ! FAQ'S

Welcome to the STATIC ! FAQ page. Here, you'll find answers to some commonly asked questions about our brand and products. If you have any other queries, feel free to contact our customer support.

  1. What is STATIC! all about? STATIC ! is a streetwear brand that fuses pleasing aesthetics with bold designs. You can learn more about us by clicking this (About us)

  2. Where is STATIC ! based? We are located in Chicago but we operate globally, shipping our products to customers worldwide.

  3. What types of products does STATIC ! offer? STATIC ! offers a diverse range of streetwear products, including t-shirts, jeans, hoodies, sweatshirts, jackets, and accessories.

  4. How can I purchase STATIC ! products? You can browse and purchase our products directly from our official website at www.static-us.com Simply add the items to your cart, proceed to checkout, and follow the prompts to complete your purchase.

  5. What payment methods does STATIC ! accept? We currently accept major credit cards (Visa, Mastercard, American Express) and PayPal for online orders.

  6. Does STATIC ! offer international shipping? Yes, we offer worldwide shipping. Shipping rates and delivery times may vary depending on the destination.

  7. What is your return and exchange policy? We want you to be satisfied with your purchase. If you receive a defective or incorrect item, please contact our customer support within 7 days of receiving your order. For further information, please review our detailed Return and Exchange Policy on our website.

  8. How can I stay updated on new product releases and promotions? You can stay connected by subscribing to our newsletter on the website. Additionally, follow us on our official social media account static__us for the latest updates, promotions, and collaborations.

  9. Can I track my order? Yes, once your order is dispatched, we'll send you a shipping confirmation email with an order number and you could track it on our website or through the specific mail carrier using the tracking number we provide to you. (track your package here!)

  10. Are the product images on the website accurate representations of the actual products? We do our best to provide accurate images of our products. However, please note that colors may appear slightly different due to variations in computer monitors and lighting conditions during photography.

  11. How can I contact STATIC ! customer support? For any further questions, concerns, or assistance, you can reach our customer support team at 444static@gmail.com.                                    

 

At STATIC !, we value our customers and strive to deliver the best streetwear experience possible. Thank you for choosing us.

Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.

Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.

“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™